Account Manager
Core
Develop, maintain, and measure product and service deliverables to satisfy specific customer account needs while increasing share of business.
Role type
Account Manager (Business Development & Customer Management)
Builds
Logistics solutions (product, service, tech) delivering quantifiable customer benefits
Domain
Global Logistics / Supply Chain
Deliverable
product features
Required skills
business acumen, strategic thinking, customer relationship management, data fluency, business intelligence tool usage, process documentation, presentation skills, analytical skills, problem solving
Preferred skills
knowledge of Expeditors' products and services, knowledge of Expeditors' operating systems, proficiency in MS Office and CRM Software
Responsibilities
Conduct needs assessments and identify strategic improvement opportunities; build and maintain relationships across customer organizational hierarchies; develop expertise in customer ecosystems and supply chain intelligence; gather, process, and analyze data for performance management and reporting
Seniority
Mid-level, hands-on IC