Customer Service Representative
Core
Deliver high-quality customer service and manage order processing for building materials customers.
Role type
Customer Service Representative
Builds
Order management and customer support for building materials
Domain
Building Materials / Construction
Deliverable
client delivery
Required skills
Order processing, ERP system proficiency, Microsoft Office, bilingual communication (Greek/English), data integrity management
Preferred skills
SAP ERP experience, continuous improvement initiative support
Responsibilities
Process and monitor customer orders, respond to inquiries via phone and email, coordinate with internal departments (Sales, Logistics, Finance), maintain accurate customer records in ERP-SAP
Seniority
Mid-level, 2+ years experience
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