Merchant Account Manager (F&B)
Core
Manage a portfolio of F&B merchant accounts to drive growth in GrabFood, increasing profitability, GMV, and delivery volumes.
Role type
Senior Account Manager (F&B)
Builds
Merchant sales growth and operational strategies across GrabFood, GrabPay, GrabAds, and GrabExpress
Domain
Food & Beverage / Superapp / Southeast Asia
Deliverable
client delivery
Required skills
Account management, Business development, Data analysis, Strategic planning, Relationship management, Cross-functional collaboration
Responsibilities
Build and maintain strong relationships with existing and potential merchants; Develop and execute business strategies to grow merchant sales; Analyze merchant performance data and create actionable plans; Address merchant feedback and resolve concerns; Collaborate with internal teams to deliver customized reporting and marketing support.