Lead Account Executive (Spanish speaking)
Core
Drive revenue growth for key enterprise accounts in the Spanish market through upsell, cross-sell, and renewals of ITSM and CX solutions.
Role type
Senior Enterprise Account Executive (Spanish-speaking)
Builds
Enterprise accounts for Freshworks ITSM and CX software
Domain
SaaS / ITSM / Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise account management, complex sales cycle execution, revenue goal attainment, executive stakeholder management, consultative selling, pipeline forecasting, relationship building, presentation skills, native Spanish proficiency
Preferred skills
ITSM domain knowledge
Technologies
Freshworks platform
Responsibilities
Grow key accounts via upsell, cross-sell, and renewals; Build trust with executives to position Freshworks as a strategic partner; Lead end-to-end complex sales cycles; Collaborate across teams to strengthen retention and expand success; Build and forecast a robust sales pipeline; Travel to connect in person with clients
