Sales Team Leader - Customer Support SEA
Core
Lead Customer Support Sales across Southeast Asia to grow business from the installed base through proactive engagement, lifecycle sales, and agency management.
Role type
Regional Sales Team Leader (Aftermarket/Installed Base)
Builds
Spare parts, modernizations, retrofits, service solutions, and digital products for industrial customers.
Domain
Industrial plant, cement, bulk material handling
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales leadership, commercial strategy, installed base management, distributor/agency management, pipeline management, forecasting, negotiation, cross-cultural communication
Preferred skills
Experience in cement or bulk material handling, fluency in Thai or another Southeast Asian language
Technologies
CRM systems
Responsibilities
Lead and coach the Customer Support Sales Team, manage sales operations and forecasting, execute annual sales plans, drive profitable order intake from the installed base, manage the regional agency network, generate qualified leads for New Sales, and monitor sales KPIs.
Seniority
Senior, hands-on IC