Guest Services Representative | Full-Time
Core
Front desk representative responsible for guest check-in, account settlement, and resort information services at a luxury oceanfront resort.
Role type
Guest Services Representative
Builds
Guest check-in/out processes, resort service experiences, and sales of accommodations
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Cash handling, currency exchange, guest relations, resort knowledge, sales promotion, administrative duties, multi-tasking
Preferred skills
Luxury hotel experience, degree in Hotel/Hospitality or Tourism
Technologies
Resort management software
Responsibilities
Greet and check in guests, settle guest accounts, assist with resort facilities and activities, promote and up-sell accommodations, maintain lobby cleanliness, manage group reservations, handle cash transactions and currency exchange
Seniority
Entry-level to Junior