People & Culture Manager
Core
Partner with leaders on employee relations, engagement, recognition, and workplace culture to shape an exceptional colleague experience in a luxury hotel environment.
Role type
People & Culture Manager (Employee Relations & Engagement)
Builds
A supportive and inclusive workplace culture for hotel colleagues
Domain
Hospitality / Luxury Hotel Industry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Employee relations management, conflict resolution, performance management, coaching leaders, employee engagement strategy, knowledge of BC employment legislation, stakeholder relationship building
Preferred skills
Experience in hospitality or service-focused environments, data-driven approach to retention and engagement
Technologies
None stated
Responsibilities
Lead investigations, conflict resolution, attendance, and performance management processes; Drive colleague engagement, recognition, and culture-building initiatives; Lead Employee Engagement Survey action planning; Coach leaders to create engaging, inclusive, and high-performing teams; Ensure compliance with Fairmont standards and BC employment legislation
Seniority
Mid-level Manager, hands-on IC
