Réceptionniste F/H/X
Core
Front-of-house receptionist responsible for guest check-in/check-out, phone management, and delivering personalized luxury hospitality experiences at a Paris palace hotel.
Role type
Front-of-house receptionist (luxury hotel)
Builds
Guest arrival/departure processes and personalized service experiences
Domain
Luxury hospitality / Hotel industry
Deliverable
client delivery
Required skills
Guest check-in/check-out procedures, phone etiquette, cross-departmental communication, PMS software proficiency, high-end service standards
Preferred skills
Third foreign language, OPERA PMS experience
Technologies
OPERA PMS
Responsibilities
Welcome guests with professionalism and discretion, manage check-in and check-out operations, handle incoming calls and information requests, coordinate with other departments to ensure seamless guest stays, contribute to international client satisfaction and loyalty
Seniority
Entry-level to Junior, hands-on IC