Empfangsmitarbeiterin (m/w/d)
Core
Front desk receptionist responsible for guest check-in/check-out, inquiries, and promoting hotel products.
Role type
Front desk receptionist
Builds
Guest services and hotel operations
Domain
Hospitality / Hotel industry
Deliverable
product features
Required skills
Guest relations, check-in/check-out procedures, phone/email communication, product knowledge, service quality standards
Preferred skills
Hotel software (Opera Cloud), hospitality training
Responsibilities
Greet and assist national and international guests, handle check-in and check-out, process guest inquiries via email and phone, promote hotel products, contribute to service and quality standards development