Empfangsmitarbeiter (m/w/d)
Core
Front desk receptionist responsible for guest check-in/check-out, communication, and service support in a hotel.
Role type
Receptionist (Guest Services)
Builds
Guest arrival/departure processes and service standards
Domain
Hospitality / Hotel Industry
Deliverable
product features (via careerplan.io/jobs/2547540-empfangsmitarbeiter-mwd-at-hotel-vier-jahreszeiten-zingst-betriebsgesellschaft-mbh)
Required skills
Guest relations, Check-in/out procedures, Multi-channel communication, Team collaboration, Self-management
Preferred skills
English language skills, Previous reception or guest service experience
Technologies
Email, Telephone
Responsibilities
Greet and assist national and international guests, Manage check-in and check-out processes, Communicate with guests via email, phone, and in person, Collaborate with Housekeeping, Restaurant, and Management, Contribute to service and quality standards
Seniority
Entry-level to Mid-level