Réceptionniste H/F
Core
Front desk agent managing guest arrivals, departures, reservations, and billing for a luxury hotel in Lyon.
Role type
Front desk agent (receptionist)
Builds
Guest check-in/check-out processes, reservation management, billing operations
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Opera PMS, Microsoft Office, French (native), English (professional), high-end hotel experience
Preferred skills
Commercial sales mindset, loyalty program knowledge
Technologies
Opera, Microsoft Office
Responsibilities
Greet guests and manage their stay from arrival to departure, handle phone calls and reservations, process billing and cash management, promote hotel services and loyalty programs, ensure workplace cleanliness and safety compliance
Seniority
Entry-level to Junior
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