Front Desk Manager - Stehekin
Core
Oversees front desk, housekeeping, and retail operations for a remote lodge, ensuring guest service and operational efficiency.
Role type
Front Desk Manager (Hospitality/Retail)
Builds
Guest check-in/out, retail sales, and housekeeping services for lodge guests
Domain
Hospitality / National Park Service concessionaire
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Guest service, cash handling, staff supervision, scheduling, retail merchandising, inventory management, conflict resolution, budget forecasting, safety compliance
Preferred skills
Bachelor's degree, customer service experience, leadership, problem-solving
Technologies
Property management system, POS systems, MS Office (Outlook, Word, Excel), reservation systems
Responsibilities
Check guests in and out, manage retail store operations, supervise and train front desk and housekeeping staff, resolve guest complaints, ensure cash control and safety compliance, coordinate local guest orientation and transportation
Seniority
Mid-level, hands-on IC