Key Account Manager, Enterprise Merchants
Core
Manage a portfolio of high-value enterprise F&B merchants in Malaysia through strategic account planning, product innovation, and tailored solutions to drive revenue growth and retention.
Role type
Senior Enterprise Account Manager (F&B)
Builds
Strategic partnerships and revenue growth for enterprise-level food & beverage partners
Domain
Food & Beverage / Superapp / Enterprise Sales
Deliverable
client delivery
Required skills
Strategic account planning, revenue target achievement, CRM proficiency (Salesforce), data analytics, AI tool adoption, B2B sales experience
Preferred skills
Payment processing domain knowledge, travel across Malaysia
Technologies
Salesforce, CRM platforms, AI-assisted automation tools
Responsibilities
Manage and grow enterprise merchant accounts via regular business reviews and tailored solutions; Pitch and implement marketing campaigns and new product offerings; Leverage analytics and automation to forecast performance and streamline workflows; Collaborate with sales, product, and customer success teams to resolve escalations and identify opportunities.
Seniority
Senior, hands-on IC