Assistant Maître d'hôtel (H/F/X)
Core
Ensure smooth and quality table service, support the Room Manager in team coordination, and drive customer satisfaction and loyalty while adhering to MGallery Collection standards.
Role type
Assistant Room Manager (Hospitality)
Builds
In-room dining service and restaurant operations for hotel guests
Domain
Luxury hospitality and fine dining
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, service standards compliance, customer relationship management, kitchen coordination, incident resolution, staff training, HACCP knowledge, wine and gastronomy knowledge
Preferred skills
Experience in luxury establishments, fluency in a third language
Technologies
None
Responsibilities
Supervise and organize service flow, set up dining areas, manage unexpected client requests, lead and train waitstaff and trainees, coordinate with kitchen on timing and quality, improve service procedures
Seniority
Mid-level, hands-on IC