Sales Manager
Core
Drive sales revenue and manage key accounts for a hotel by executing targeted sales calls, developing leads, and negotiating rates.
Role type
Sales Manager (Hospitality)
Builds
Hotel room nights, average rate, and overall sales revenue
Domain
Hospitality / Hotel Industry
Deliverable
product features
Required skills
Sales call execution, lead generation, account management, contract negotiation, competitor analysis, up-selling, cross-selling, VIP coordination, after-sales service, market trend analysis
Preferred skills
Strong leadership, interpersonal skills, training skills, multi-tasking, stress management, self-starter
Technologies
MS Excel, MS Word, MS PowerPoint
Responsibilities
Achieve daily targeted sales calls, develop weekly business leads, prepare monthly account penetration lists, conduct site inspections and entertainment meetings, review account profiles for room nights and rates, monitor competitor strategies, manage account contracts and renewals, update management on VIP arrivals and market trends, network at client and community events, address guest complaints, and attend briefings and trainings
Seniority
Mid-level, hands-on IC