Strategic Account Manager, Manufacturing Install Base | ERP, EAM, Field Service Management
Core
Manage a portfolio of enterprise software customer accounts, driving revenue growth through strategic account planning, upselling, and cross-selling IFS solutions.
Role type
Senior Strategic Account Manager (Enterprise Software)
Builds
Cloud subscription revenue, software licenses, and professional services for existing customers
Domain
Enterprise Software / Manufacturing Install Base / Field Service Management
Deliverable
product features
Required skills
Complex software sales, C-level relationship management, strategic account planning, quota achievement, white space analysis, ROI benchmarking, CRM management
Preferred skills
Field service management, workforce scheduling, warranty management, reverse logistics, mobile workforce management, industry solutions knowledge (CRM, SCM, PLM, EAM, MRO)
Technologies
IFS Cloud, IFS Applications, CRM systems
Responsibilities
Execute sales strategy to exceed quota targets, develop comprehensive business plans addressing customer priorities, maintain strong C-level relationships, analyze customer technology footprints and competitive landscapes, leverage support organizations to funnel pipeline, maintain accurate CRM data
Seniority
Senior, hands-on IC