Chargé de clientèle téléventes F/H
Core
Manage proactive relationships with professional restaurant clients to ensure delivery compliance, order recurrence, and exceptional service via phone, email, and in-person visits.
Role type
Senior Account Manager (Tele-sales & Field Operations)
Builds
Reliable supply chain and delivery services for independent restaurants
Domain
Food distribution / B2B sales
Deliverable
client delivery
Required skills
Client relationship management, order tracking, cross-functional liaison, physical handling of heavy loads, operation of material handling equipment, MS Office proficiency, digital tool comfort
Preferred skills
Experience in off-premise catering sector, strong interpersonal skills, field operations mindset
Responsibilities
Ensure compliance with delivery standards and order recurrence, handle incoming client requests via phone and email, contribute to customer satisfaction initiatives, coordinate between Supply Chain, Halls, and Sales teams, perform physical tasks involving heavy loads and machinery
Seniority
Mid-level, hands-on IC
