Supervisor Account Manager (m/w/d)
Core
Lead and support the Account Management team in achieving revenue, growth, and customer retention targets while driving strategic account development.
Role type
Senior Account Management Team Lead / Supervisor
Builds
Strategic account development, cross-selling/up-selling initiatives, and consistent customer experiences across sales, service, and support touchpoints.
Domain
Business Services / Fleet & Connectivity Solutions
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Account Management, Sales, Customer Success, Team Leadership, CRM Management, Process Optimization, Cross-Selling, Up-Selling, Stakeholder Management, Strategic Planning
Preferred skills
Coaching, Feedback, Change Management, Decision Making, Entrepreneurial Thinking
Technologies
Salesforce, MS Office
Responsibilities
Lead and develop the Account Management team to meet revenue and growth goals; Coach team members to ensure high consulting quality and customer satisfaction; Identify new revenue opportunities within the customer portfolio; Optimize processes in collaboration with Sales, Customer Service, and other departments.
Seniority
Senior, hands-on IC with leadership responsibilities