EN - Reception Agent
Core
Front office receptionist handling guest check-in/out, reservations, and service coordination at a hotel.
Role type
Reception Agent
Builds
Front office operations for hotel guests
Domain
Hospitality
Deliverable
product features
Required skills
Guest relations, check-in/out procedures, reservation management, payment processing, telephone/email correspondence, MS Office
Preferred skills
Hospitality industry experience, hotel management systems experience
Responsibilities
Welcoming and assisting guests, handling check-in and check-out, responding to guest requests, managing reservations and payments, handling communications, coordinating with departments
Seniority
Entry-level to Mid-level
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