Patient Services Representative- SugarLand Women's Care
Core
Greet, check in, and direct patients; verify insurance and demographic data; collect payments and schedule appointments.
Role type
Patient Services Representative
Builds
Patient intake and scheduling workflows for a women's care clinic
Domain
Healthcare / Patient Administration
Deliverable
client delivery
Required skills
Patient check-in procedures, insurance verification, payment collection, appointment scheduling, HIPAA compliance, multi-tasking in fast-paced environments
Preferred skills
Second language proficiency (specifically Vietnamese)
Technologies
Patient management systems
Responsibilities
Greet patients and visitors, verify demographic and insurance information, assist with paperwork, collect co-pays and balances, communicate scheduling updates to clinical staff, schedule return appointments, batch and balance daily transactions, complete daily activity reports
Seniority
Entry-level to Mid-level, hands-on IC