Office Service Associate - Reception
Core
Provides daily back office services including reprographics, mail, and intake functions for clients and teams.
Role type
Office Service Associate (Reception)
Builds
Physical and digital office services, reprographics, and mail handling
Domain
Business services / Office operations
Deliverable
product features
Required skills
reprographics operation, mail handling, telephone etiquette, email management, customer service, quality assurance, equipment troubleshooting, deadline management, document handling, workflow prioritization
Preferred skills
experience in legal/banking/corporate environments, familiarity with general back office procedures, ability to handle confidential information, problem-solving, teamwork, self-motivation
Technologies
digital reprographics equipment, mail equipment, phone systems, email systems
Responsibilities
Utilize logs for office services work, fill out job tickets, perform reprographics and mail intake functions, run jobs in proper order, communicate with supervisors or clients on job issues, meet contracted deadlines, troubleshoot basic equipment problems, load machines with paper and toner, answer telephone and emails, interact with clients, adhere to company and client policies, use equipment cost-efficiently, perform quality assurance
Seniority
Entry-level to Junior, hands-on IC