Front Office executive
Core
Front Office Executive at Fairmont Jaipur delivering luxury hospitality, managing guest arrivals/departures, and driving revenue through personalized service.
Role type
Front Office Executive (Luxury Hospitality)
Builds
Guest arrival/departure experiences, room allocations, upselling opportunities
Domain
Luxury Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, cash handling, room allocation, upselling, complaint resolution, PMS proficiency, shift handovers, brand standards adherence
Preferred skills
Butler-level service mindset, VIP recognition, loyalty program enrollment, revenue maximization
Technologies
Opera Cloud/PMS
Responsibilities
Welcome guests with personalized service, process check-in/check-out, allocate rooms strategically, handle guest complaints, process transactions, coordinate special requests, promote hotel facilities and loyalty programs
Seniority
Individual Contributor