Client Director
Core
Manage executive relationships and drive renewals/upsells for Nexthink's largest prestige accounts, leading virtual teams to deliver strategic IT solutions.
Role type
Senior Client Director (Enterprise IT)
Builds
Strategic IT solutions for enterprise clients using digital employee experience management software
Domain
IT Service Management / IT Operations Management / Digital Employee Experience
Deliverable
client delivery
Required skills
Enterprise technology sales, Executive relationship management, IT Service Management sales, IT Operations Management sales, Virtual team leadership, Strategic roadmap development, Financial target achievement, Multi-tiered relationship building
Preferred skills
Experience in fast-paced competitive markets, Time and resource management, Opportunity qualification
Technologies
Digital employee experience management software, Real-time analytics, Automation
Responsibilities
Provide strategic leadership to clients, Manage executive relationships between customers and Nexthink, Work with solution teams to develop customer-specific solutions, Oversee worldwide development of assigned accounts, Build trust across client organizations from IT teams to CxO, Develop roadmaps to promote customer experience, Achieve financial targets for assigned clients