Account Management Lead - SMB
Core
Lead and build a high-performing SMB Account Management team to drive commercial growth and achieve ambitious targets for Glovo's hyper-local delivery marketplace.
Role type
Senior People Manager / Team Lead (Account Management)
Builds
SMB Account Management Team
Domain
Food & Grocery Delivery / Hyper-local Marketplace
Deliverable
client delivery
Required skills
Team leadership, recruitment and onboarding, performance management, coaching, business analysis, commercial acumen, problem-solving
Preferred skills
Experience in fast-paced startup environments, diverse leadership profiles
Technologies
N/A
Responsibilities
Build and lead a high-performing SMB team; Recruit, onboard, and develop direct reports; Coach team to achieve commercial targets; Analyze business performance to identify growth opportunities; Improve ways of working; Collaborate with stakeholders to share best practices.
Seniority
Senior, hands-on IC with people management focus