IT Service Desk Specialist

Leuven, Vlaanderen, be💼 Full-time💰 $47,000–$47,000🗓 2026-08-12 → 2026-09-25

Core

First-line IT support specialist responsible for troubleshooting incidents, managing user onboarding/offboarding, and maintaining hardware assets for internal users globally.

Role type

IT Service Desk Specialist (L1)

Builds

IT support services and user productivity

Domain

Enterprise IT / End-user computing

Deliverable

client delivery

Required skills

Windows OS troubleshooting, Microsoft 365 administration, iOS/Android device support, network basics (WAN/LAN/WLAN), IT security fundamentals, asset management, ITIL practices

Preferred skills

ITIL 4 Foundation certification, Linux/Windows Server knowledge, Microsoft Entra/Intune familiarity

Responsibilities

Troubleshoot and resolve IT incidents, manage user account lifecycle (onboarding/offboarding), prepare and maintain client devices, coordinate with third-party vendors, maintain asset records, provide local hardware installation support

Seniority

Junior to Mid-level, hands-on IC

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About Tomra

TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology. At TOMRA, we value and encourage innovation , passion and responsibility in everything we do. The TOMRA Group employs over 5,000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2