Contracts Manager
Core
Primary point of contact overseeing customer contract compliance, service delivery, and portal management for the Brize Norton depot and associated depots within the Adler and Allan Group.
Role type
Senior Contracts Manager
Builds
Customer service delivery and contract compliance for depot operations
Domain
Aviation support services / Facility management
Deliverable
client delivery
Required skills
contract lifecycle management, negotiation, SLA management, stakeholder communication, change order review, sub-contractor oversight
Preferred skills
strategic advice, bid support, operations integration
Responsibilities
Manage day-to-day services and act as primary point of contact for customers; Ensure planned preventative and reactive maintenance meets customer requirements; Manage performance against Service Level Agreements; Provide reports and presentations to customers; Review and consider change orders initiated by customers; Ensure adherence to customer policies and procedures by the company and sub-contractors; Support the sales team with new customer bids and contract integration.
Seniority
Senior, hands-on IC