Client Account Manager (Remote)
Core
Drive account growth and revenue for PracticeMatch by managing the full client lifecycle, from onboarding and renewal to upselling and cross-selling opportunities.
Role type
Senior Account Manager (B2B SaaS)
Builds
Long-term account growth plans and product adoption strategies for healthcare staffing clients
Domain
Healthcare staffing and physician recruitment
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
B2B account management, sales negotiation, contract renewal, CRM management, pipeline forecasting, consultative selling, travel management
Preferred skills
Physician recruitment experience, AI tool proficiency
Technologies
Microsoft Office Suite, CRM/pipeline management tools, AI tools (Claude, Copilot)
Responsibilities
Identify and close upsell/cross-sell opportunities, manage full renewal cycle, lead new client onboarding, resolve client problems, maintain contracts and billing accuracy, document communications, maintain CRM data, travel to client locations and shows
Seniority
Mid-Senior, quota-carrying IC
