Freelance Onsite Support Technician – 1st / 2nd Level Support ( m/w/d)
Core
Provide on-site Level 1 and Level 2 IT support, troubleshooting hardware and software issues to ensure smooth IT infrastructure operation.
Role type
Freelance onsite support technician (L1/L2)
Builds
IT infrastructure stability and user support services
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Level 1 and Level 2 IT support, hardware troubleshooting, software troubleshooting, Microsoft Entra ID administration, ServiceNow ticket management
Preferred skills
Experience with company-specific deployment tools
Technologies
Microsoft Entra ID, ServiceNow
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