Account Manager SMB - Ukraine (They/She/He)
Core
Manage a portfolio of small and medium-sized business partners (brands, stores, restaurants) to scale their presence and revenue on the Glovo platform.
Role type
Account Manager (SMB)
Builds
Partner growth, revenue optimization, and operational efficiency for local delivery partners.
Domain
Food delivery / On-demand logistics / SMB services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Account management, business consultancy, commercial negotiation, data analysis, project management, menu performance optimization, churn management
Preferred skills
FMCG, food-hospitality, or on-demand delivery industry experience
Technologies
Google Docs, MS Office, Excel
Responsibilities
Establish and maintain relationships with SMB partners; evaluate portfolio KPIs and execute growth plans; negotiate commissions and marketing activations; optimize partner visibility and content; manage inactive and churned partners.
Seniority
Individual Contributor (1+ years experience)
