Account Manager
Core
Managing relationships with partner establishments (bars, restaurants, truck stops) to drive gaming revenue and support Accel's electronic gaming terminals.
Role type
Account Manager (Sales & Relationship Management)
Builds
Gaming revenue and partner retention for Accel Entertainment
Domain
Gaming / Hospitality
Deliverable
client delivery
Required skills
relationship management, sales process execution, data analysis, regulatory compliance knowledge, stakeholder coordination, market trend identification, product education, operational issue resolution, business growth strategy, marketing collaboration, record keeping
Preferred skills
hospitality industry experience, restaurant/bar/entertainment background, extensive regional travel, interaction with non-profit organizations
Technologies
video gaming applications, performance reporting tools
Responsibilities
Build and maintain long-term relationships with assigned partner establishments to drive retention and revenue growth. Achieve assigned Gross Gaming Revenue (GGR) objectives through strategic account management. Conduct regular visits to partner locations to engage owners, provide support, and gather feedback. Serve as the primary liaison between partners and Accel for communications and issue resolution. Analyze account and industry performance data to identify trends and provide actionable recommendations. Educate partners on gaming products, promotional programs, and compliance requirements. Coordinate with internal teams to resolve operational issues and ensure optimal service levels. Partner with revenue and marketing teams to drive engagement and implement customized promotional initiatives. Maintain accurate account records and performance reporting.
Seniority
Mid-level, hands-on IC