Lead Client Director - Strategic Retail - Arkansas
Core
Produce new business and oversee executive relationship management for ServiceNow's largest existing accounts, leading virtual teams to deliver strategic solutions.
Role type
Senior IC Client Director (Strategic Retail)
Builds
ServiceNow solutions and global account growth for enterprise clients
Domain
IT Service Management / Enterprise Software Sales
Deliverable
client delivery
Required skills
executive relationship management, multi-million-dollar sales solutions, virtual team leadership, IT Service Management domain knowledge, strategic roadmap development, financial target achievement
Preferred skills
AI integration in work processes, macro-level business IT needs understanding
Technologies
ServiceNow platform
Responsibilities
Provide strategic leadership and partnership to clients, develop ServiceNow solutions based on customer outcomes, oversee growth of global accounts, build multi-tiered relationships from IT teams to CxO, develop client capability roadmaps, achieve financial targets for licenses, renewals, and professional services
Seniority
Senior, hands-on IC
