ServiceNow Tech Lead
Core
Lead and coordinate strategic ServiceNow operations projects, design and implement solutions aligned to business needs, and oversee operational outcomes.
Role type
Senior ServiceNow Technical Lead / Solution Architect
Builds
ServiceNow technical solutions and operational outcomes
Domain
IT Service Management (ITSM) / Enterprise Software
Required skills
ServiceNow solution architecture, ServiceNow scripting, ServiceNow workflows, ServiceNow system integrations, ITSM module expertise (Change, Incident, ITOM, IRM, ITAM, SecOps), enterprise architecture, Agile methods, stakeholder management
Preferred skills
Masters degree in CS/IT, ServiceNow Certified Implementation Specialist, ServiceNow Certified Application Developer, ITIL practices, DevOps
Technologies
ServiceNow, ITIL, ITSM, Security, DevOps
Responsibilities
Lead and coordinate multiple strategic ServiceNow projects, collaborate with internal and external stakeholders, design and implement ServiceNow solutions, oversee successful delivery of operational outcomes, solve complex problems and prioritize competing demands
Seniority
Senior, hands-on IC with strategic leadership