Partner Service Agent
Core
Handling inbound and outbound chats/calls to resolve vendor issues for the food delivery platform.
Role type
Customer support agent (chat/call)
Builds
Vendor issue resolutions and order processing support
Domain
Food delivery / Logistics
Deliverable
client delivery
Required skills
problem-solving, order processing system navigation, live chat management, high typing speed (30-50 wpm), adaptability
Preferred skills
HSC/A levels completion
Responsibilities
Attending inbound and outbound chats/calls, solving vendor issues, managing live chat, following order processing system
Seniority
Entry-level
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