Partnership Support Engineer
Core
Establish processes for capturing and handling partnership integration issues, build internal tooling to empower non-engineers, and debug complex cross-system behavior to ensure API and embedded integrations are reliable.
Role type
Mid-level IC partnership support engineer (platform operations)
Builds
Internal tooling, diagnostics, and automation for partner ecosystem reliability
Domain
Revenue management platform for flex rental space (APIs, embedded experiences)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
debugging APIs and integrations, process design, cross-system troubleshooting, stakeholder communication, tool building, triage
Preferred skills
experience in QA or software engineering, API-first architecture knowledge, embedded integration experience
Technologies
APIs, embedded platforms, partner systems
Responsibilities
Investigate integration issues, debug cross-system behavior, build process flows for issue tracking, create internal tooling for partner self-service, triage bugs to internal teams, collaborate with partner technical teams
Seniority
Mid-level, hands-on IC