Junior IT Support Technician (H/M)
Core
Provide first-level technical support to users by resolving hardware, software, and corporate application issues.
Role type
Junior IT Support Technician
Builds
IT infrastructure and services for internal users
Domain
Automotive industry IT support
Deliverable
client delivery
Required skills
Windows, Microsoft 365, ticketing tools, basic networking (TCP/IP, Wi-Fi, VPN, printers), hardware installation and configuration, user account management
Preferred skills
English proficiency, proactive problem-solving, continuous learning mindset
Responsibilities
Install, configure, and maintain computers, mobile devices, and peripherals; manage user accounts, permissions, and access controls; register, prioritize, and track incidents via ticketing system; perform preventive maintenance and document technical procedures
Seniority
Junior, entry-level IC
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