IT Specialist
Core
IT Help Desk intern providing on-site technical support for hardware, software, and network issues to ensure smooth daily operations.
Role type
IT Help Desk Intern
Builds
IT support services for internal teammates
Domain
IT Support / Help Desk
Deliverable
client delivery
Required skills
Windows OS, Active Directory, basic networking (cables, routers, IP addresses), hardware troubleshooting, software troubleshooting, ticket management, security compliance
Preferred skills
CompTIA A+, Network+, CCNA, Microsoft Fundamentals
Technologies
Windows OS, Active Directory
Responsibilities
Fix daily hardware and software problems on computers, phones, and printers; set up machines and onboard new hires; run basic network cables; assist with system upgrades and outage troubleshooting; maintain hardware inventory records.
Seniority
Intern / Entry-level
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