System Administrator
Core
Provide end-user support and maintain computer systems, software, and peripherals to ensure smooth IT operations.
Role type
System Administrator
Builds
IT infrastructure and user support services for a food delivery company
Domain
IT Operations / Food Delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware/software troubleshooting, user account management, network troubleshooting, IT documentation, project coordination
Preferred skills
ITIL Foundation certification, Google IT Support, CompTIA A+, Microsoft ISPC
Technologies
Windows, macOS, Linux, Intune, Jamf, Okta, Active Directory, Jira, ServiceNow, Zendesk
Responsibilities
diagnose and resolve hardware, software, and network issues; install and maintain computer systems and peripherals; manage user accounts and permissions; troubleshoot LAN, Wi-Fi, and VPN issues; deliver field support services; assist in employee onboarding and offboarding; maintain IT documentation; ensure adherence to information security policies; coordinate technical projects.
Seniority
Junior to Mid-level, hands-on IC
