Technicien(nne) support et déploiement - ALTERNANCE
Core
Providing Level 1 and 2 technical support, deploying workstations, and maintaining IT hardware and network systems for 200 workstations.
Role type
IT Support and Deployment Technician (Internship)
Builds
IT infrastructure, user workstations, and network services
Domain
Real Estate / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft AD, Windows Server 2019/2022, Windows 11, Android, TCP/IP, DNS, DHCP, hardware diagnostics, remote troubleshooting
Preferred skills
Microsoft Office 365, Microsoft Teams
Technologies
Microsoft AD, Windows Server 2019/2022, Windows 11, Android, Office 365, Teams
Responsibilities
Answering phone calls to assist users, training users, handling remote incidents (N1, N2), installing and maintaining IT hardware (PCs, laptops, smartphones, printers, phones), managing courier shipments, performing system and network administration, conducting cyber analysis
Seniority
Intern (BTS SIO or DUT in progress)
