Advisory Solution Consultant
Core
Guide revenue for Employee Experience, Customer Workflow, and ITX solutions by acting as a technical consultant during sales cycles.
Role type
Senior pre-sales solution consultant (ServiceNow platform)
Builds
Product-specific solutions for Enterprise Customer Workflow and ITX domains
Domain
Enterprise IT Service Management (ITSM) and Customer Experience
Deliverable
production ML models | product features | client delivery
Required skills
Pre-sales solution consulting, ServiceNow platform expertise, territory management, discovery workshops, competitive analysis, AI integration in workflows
Preferred skills
Sales engineering experience, cloud software solutions expertise, product feedback loops
Technologies
ServiceNow, AI-powered tools
Responsibilities
Lead discovery workshops to determine customer challenges, provide product demonstrations, answer technical questions from customers and partners, provide feedback to product management, share best practices with the team, support marketing events
Seniority
Senior, hands-on IC
