Bilingual Guest Service Agent ( Part-Time )
Core
Front desk operations and guest relations for a luxury hotel, handling check-ins, check-outs, and tour group coordination.
Role type
Guest Service Agent (Front Desk)
Builds
Guest check-in/check-out processes, tour group registrations, and daily operational reports.
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Cash handling, bilingual communication (English/French), Opera PMS proficiency, report generation, crisis management, shift flexibility
Preferred skills
Property Manager/Delphi system experience, Microsoft Office (Word/Excel), typing 40 wpm
Responsibilities
Greet and settle guest accounts, register and checkout hotel guests, assist with tour check-ins, generate reports for other departments, act as a key member of the crisis & emergency team
Seniority
Individual Contributor, entry to mid-level
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