Executive - Customer Success Management (m/f/d)
Core
Primary point of contact for customers, managing inquiries, order fulfillment, and financial performance to build long-term relationships.
Role type
Customer Success Manager
Builds
Customer success plans and order fulfillment processes
Domain
Electronics manufacturing (Medtech, Life Science, Industrial, Aerospace)
Deliverable
client delivery
Required skills
SAP, ERP systems, Excel, order management, financial KPI tracking, success planning
Preferred skills
Electronics manufacturing experience, MS 365
Responsibilities
Address customer inquiries and concerns, process customer orders via SAP and Ticketing System, manage financial performance of customer accounts, develop and execute customer success plans
Seniority
Junior to Mid-level, hands-on IC
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
