Junior IT Support / IT Service Desk / Client Support
Core
Provide IT assistance and ensure smooth daily operations for internal users across different departments via remote or on-site support.
Role type
Junior IT Support Specialist
Builds
Maintains IT systems and supports hardware/software rollouts and migrations for internal clients.
Domain
Corporate IT / Microsoft Client Environment
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, Windows administration, Office 365 administration, basic networking concepts, user training facilitation, documentation creation
Preferred skills
English (fluent written and spoken), willingness to travel, structured working style
Technologies
Windows, Office 365, Microsoft client environment
Responsibilities
Act as first point of contact for hardware and software issues, monitor and maintain IT systems, assist in IT projects like software rollouts and hardware setup, contribute to documentation and user guides, support basic user training sessions
Seniority
Entry-level, hands-on IC
