IT Support Engineer Intern [IDA: 00045]
Core
Setup, troubleshoot, and manage end-user IT hardware and software, including PCs, mobile devices, and video conference systems.
Role type
IT Support Engineer Intern
Builds
Operational IT support for employees and events
Domain
Automotive technology / Electronics
Deliverable
client delivery
Required skills
PC setup and formatting, Windows and Ubuntu troubleshooting, remote assistance, incident ticketing management, asset management, vendor coordination, patch and update management, mobile device support, event IT support, basic scripting
Preferred skills
AI tool usage for daily tasks, creative problem solving
Technologies
Windows, Ubuntu, HP, Dell, MTR, iPhones, iPad
Responsibilities
Setup and formatting of PCs, Troubleshooting of Windows and Ubuntu PCs, Managing incident ticketing system, Setting up work desks with monitors and docking systems, Contacting vendors for technical support, Managing PC health with patches and updates, Supporting video conference systems, Supporting mobile devices, Refurbishing old PCs and IT equipment
Seniority
Intern
