Associate Technician W2
Core
Configure, deploy, and troubleshoot hardware and software for desktops, laptops, servers, and mobile devices to support business cloud and data transformation.
Role type
Associate Technician (W2)
Builds
IT infrastructure and device fleets for enterprise clients
Domain
IT Operations / Hardware Support
Deliverable
infrastructure
Required skills
hardware configuration, software deployment, system troubleshooting, Windows OS management, vendor diagnostics, imaging software (Ghost, MDT, SCCM), LAN/WAN networking, basic scripting
Preferred skills
automation techniques
Responsibilities
Configure hardware including desktops, laptops, mobile devices, servers; Deploy images and customize software based on provided work instructions; Identify and troubleshoot system hardware problems; Perform Quality Control inspections
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