Telemarketing Borrower Team Leader
Core
Leads and directs telesales officers in selling financial products to customers, ensuring effective performance and high closure rates.
Role type
Telemarketing Team Leader
Builds
Sales performance and revenue for financial products
Domain
Fintech / Banking
Deliverable
product features
Required skills
Telesales leadership, team hiring and development, project coordination, data analysis, root cause problem solving, sales process training
Preferred skills
Experience in medium-large fintech or bank call center operations
Responsibilities
Distribute database to telesales officers, monitor call quality and customer communications, motivate staff through goal setting and incentive recommendations, train staff on products and sales processes, compile monthly and quarterly revenue reports and forecasts
Seniority
Mid-level, hands-on IC
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