Inside Sales Manager (Cross-sell & Upsell)
Core
Build and lead a high-performing Member Success team to drive cross-sell and upsell of financial products for local businesses.
Role type
Senior Inside Sales Manager (Team Lead)
Builds
Financial products (Merchant Cash Advance, Business Accounts, DCC, Ecommerce) for local business members
Domain
Financial services / Fintech
Required skills
Team leadership, sales coaching, revenue target management, CRM discipline, performance tracking, objection handling, data analysis, commercial judgement
Preferred skills
Industry knowledge of merchant finance, business banking, payments, or ecommerce
Technologies
CRM systems
Responsibilities
Recruit, onboard, and ramp new sales agents; coach and manage individual agent performance; hit team revenue and volume targets; oversee cross-sell and upsell of product suite; lead by example on calls; share best practices; collaborate with Sales, Onboarding, Risk, and Support teams
Seniority
Senior, hands-on IC with team leadership
