Senior Solution Consultant M/F
Core
Promote Service Manager solutions to customers, lead working meetings, and ensure project methodology is properly documented.
Role type
Senior Solution Consultant
Builds
Service Manager solution services for clients
Domain
IT Service Management (ITSM)
Deliverable
client delivery
Required skills
Mastering Service Manager solution, ITIL certification, strong technical skills, ability to listen and analyze, autonomous and organizational skills
Preferred skills
Knowledge of other Easyvista Portfolio solutions, fluent French and English, customer service orientation, excellent presentation skills
Technologies
Service Manager, Easyvista Portfolio
Responsibilities
Mastering the Service Manager solution, Providing recommendations and identifying areas for improvement for the client, Independently lead working meetings with the client, Manage the scope of your assignment and adapt it as needed, Ensure the project methodology is properly documented and applied, Identify risks related to the customers
Seniority
Senior, hands-on IC
