Inter IT
Core
Administer and resolve user incidents and requests via a ticketing system, install and configure networked equipment with OS images, manage user profiles, and handle software, printer, and scanner setup.
Role type
Junior IT Support Specialist
Builds
IT infrastructure and user support services for local and corporate projects
Domain
IT Operations / Network Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network basics, Windows 10/11 basics, DHCP server management, virus monitoring and remediation, cable basics, incident reporting, procedure documentation
Preferred skills
English (basic/intermediate), proactive attitude, responsibility
Technologies
QIP, Windows 10, Windows 11
Responsibilities
Administer and resolve incidents and new user requests in the ticketing system, create reports, install and configure networked equipment with OS images, configure user profiles on DS equipment, install and configure printers and scanners, register security incidents, monitor and remediate virus incidents, monitor and execute actions at security points on DS equipment, participate in local and corporate IT projects, create and update procedures, manuals, and work instructions
Seniority
Junior, student level
