Consultant Systems Support Engineer
Core
Support day-to-day operations of application systems, manage incidents, and deliver solutions to clients using DevOps practices.
Role type
Consultant Systems Support Engineer
Builds
High-quality software, bug fixes, and enhancements for client applications
Domain
Technology consulting, cloud infrastructure, application systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Node.js, Java, React, Python, PowerShell, AWS, Azure, GCP, CI/CD tools, relational/non-relational databases, application monitoring tools, debugging tools, Agile methods
Preferred skills
Experience with complex application systems, ability to derive meaningful reports and KPIs, presence in external tech community
Technologies
Jenkins, Azure Pipelines, DataDog, Prometheus, Grafana
Responsibilities
Work with incident management process and tools, debug business-impacting issues, follow standards and best practices for operational efficiency, use continuous delivery practices, leverage logging techniques for alerting and monitoring, derive reports and set up monitoring mechanisms
Seniority
Mid-level, hands-on IC