NOC Operator (24/7 Shift-Based)
Core
Monitoring production systems, applications, and infrastructure to ensure business-critical services remain operational 24/7.
Role type
NOC Operator (24/7 shift-based)
Builds
Maintains high service availability and operational stability for large-scale systems.
Domain
IT Operations / Network Operations (via careerplan.io/jobs/E2-001-1A-E6D-noc-operator-247-shift-based-at-evoke)
Required skills
incident response, first-line troubleshooting, operational runbook execution, shift handover coordination, stakeholder communication, system health monitoring, ticket management, networking fundamentals, OS familiarity
Preferred skills
Nagios XI, New Relic, Grafana, Zabbix, Splunk, ServiceNow
Responsibilities
Monitor production systems and infrastructure; respond to alerts and investigate incidents; create and manage incident tickets; escalate complex issues; execute operational runbooks and health checks; provide shift handovers; communicate service status to stakeholders.
Seniority
Individual Contributor, operational support